Payment & Returns

Stafford office:

01785 541463 

Monday-Friday 0900-1600hrs

Payment by debit/credit card or Paypal invoice if you prefer

We no longer accept cheques or Postal Orders

PCI 2006 compliant. We do not store your credit card details

GDPR 2018 compliant

Returns

You can return your item for a full refund subject to the following.

The item must be returned within 14 days after receipt and be undamaged and in its original bag.

Return costs to be met by customer unless the goods supplied are faulty.

Please enclose your name & address, telephone number and the reason for return.

We will inspect the item and refund you within fourteen days. Original payments made by by Paypal will refunded to Paypal.

If payment was made by card then as we are PCI compliant we do not keep your card details. Refund will be by cheque.

Please note returns will not be accepted for damaged or dirty car covers caused by wind, weather, wear & tear, oil  etc

Items made to order (Including covers with logos) cannot be returned for refunds.

We reserve the right to ask the customer to return the item to our nominated address..

(ie the car cover may have been originally supplied direct from the manufacturer and that is where it should be returned to)

Any goods correctly supplied but returned will be subject to 10% handling charge.

Payments on this website are processed via Paypal even if paid by card originally. Refunds will be made by Paypal process and be

subject to their refund time scale. We have no control over the length of time it may take to credit your account.

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Special Orders

Special orders such as car covers with logos, wording or bespoke covers must be paid for before manufacture.

They will not be accepted as returns for refunds under any circumstances.

We are not open to the public

We comply with:

Distance Selling Regulations 2000

Consumer Contracts Regulations 2014