Car Makes A to F |
Car Makes R to Z |
Car Makes G to P |
Payment & Returns
Stafford office:
01785 541463
Monday-Friday 0900-1600hrs
Payment by debit/credit card or Paypal invoice if you prefer
We no longer accept cheques or Postal Orders
We do not store your credit card details
PCI 2006 compliant
GDPR 2018 compliant
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From Oct 2015:
We no longer have a shop open to the public for collection of goods
Returns
You can return your item for a full refund subject to the following:
The item must be returned within 14 days after receipt and be undamaged and in its original bag
Return costs to be met by customer unless the goods supplied are faulty
Please enclose your name & address, telephone number and the reason for return
We will inspect the item and refund you within fourteen days. Original payments made by by Paypal will refunded to Paypal
If payment was made by card then as we are PCI compliant we do not keep your card details. Refund will be by cheque
Please note returns will not be accepted for damaged or dirty car covers caused by wind, weather, wear & tear, oil etc
Items made to order (Including covers with logos) cannot be returned for refunds
We reserve the right to ask the customer to return the item to our nominated address
(ie the car cover may have been originally supplied direct from the manufacturer and that is where it should be returned to)
Any goods correctly supplied but returned will be subject to 10% handling charge
Payments on this website are processed via Paypal even if paid by card originally. Refunds will be made by Paypal process and be
subject to their refund time scale. We have no control over the length of time it may take to credit your account
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Special Orders
Special orders such as car covers with logos, wording or bespoke covers must be paid for before manufacture
They will not be accepted as returns for refunds under any circumstances
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Pricing
The contract between us and the customer is not made until the goods are dispatched
If we have made an error in pricing we will offer the item to you at the correct selling price
If you do not wish to pay this price then we may exercise our right to cancel the transaction
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We comply with:
Distance Selling Regulations 2000
Consumer Contracts Regulations 2014